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Identifying patterns and trends is the first step to understanding whether overtime is supporting or hurting your operations and costs.
If you answer "yes" to any of the following questions, you may have an overtime issue.
1. Are the same employees or people in the same department CONTINUALLY RECORDING OVERTIME?
2. IS THERE A PATTERN OF EXCESSIVE TARDINESS that’s causing other employees to cover and incur overtime?
3. Is overtime caused by employees punching outside their scheduled shift times — INCIDENTAL PUNCHING?
4. ARE THE SAME EMPLOYEES ALWAYS “CALLING OFF” — reporting they’ll be absent without offering a reason — requiring others to work unscheduled shifts?
5. DO YOU HAVE UNFILLED JOB OPENINGS for extended periods of time? Who’s covering those workloads?
Because unplanned and unnecessary overtime has so many causes, there are also several strategies for reducing it. Accurately aligning scheduling with your company’s needs is one critical step toward making a real difference in profits. To get there, you must be able to better estimate workloads and manage your workforce for a best-fit schedule. When you can match employee availability, skill sets, and preferences with your business demands, you can reduce unplanned overtime and maximize productivity. Other processes and management strategies to reduce unnecessary overtime include:
• Reducing the time managers and supervisors need to create, update, and communicate schedules. The more efficiently this can be done, the higher is the likelihood employees can respond to necessary changes in scheduling and avoid unplanned overtime.
• Having real-time visibility into accurate employee and scheduling data. The emphasis here is on “real time” and “accurate.” That’s the only way you can efficiently adjust schedules.
• Being able not only to create best-fit schedules but also have access to the data and processes needed to fill, manage, and measure the impact of those schedules. You want to be able to meet output and service goals without overspending your labor budget.
To learn more about how schedule and timekeeping automation can reduce unnecessary overtime, request a demo with one of our Implementation Specialists.